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Food Zone

OrderSupport

Help with paying, tracking, changing or cancelling an order. Have your order number ready, it starts with FZ.

Paying for your order

Send the exact total by Interac e-Transfer to the address on your order page, with the order number in the message. The kitchen starts cooking once it arrives.

Find my order page

Where is my order?

Your order page shows each step, from waiting for payment to ready. Use the link in your email, or look it up with your order number.

Track an order

Changing or cancelling

Ask the kitchen before the order is cooked. Once cooking has started, a change or refund is the kitchen's decision.

Read the refund policy

Something was wrong

Missing item or a problem with your food? Tell us with your order number and what happened, and the kitchen will look into it.

Send a message

Message the kitchen

Include your order number so we can find it quickly.

What is it about?
For anything urgent about an order today, call the kitchen.